A Conversation with a Technical Communicator – Pallavi Madhusudhan

(Excerpts)
An Interview with Pallavi Madhusudhan
Which is your favorite font? Why?
My favorite font would have to be the standard Ariel font. This is what we use widely in official documentation and it’s what I am most comfortable using for personal correspondence as well.
What type of training programs or workshops would you prefer to attend?
I would like to attend trainings on task-oriented modular documentation, which I see as the future of documentation. I would also like to attend workshops on screen capture tools, similar to Camtasia, and Embedded Help systems.
If you could start again, what would you do differently?
A few years ago I might have answered this question differently. I started my career as a software developer before shifting to be a writer. I was always plagued with the feeling that I had lost out on precious time by working as a software developer. Lately, I have come to realize that my stint as a developer is invaluable because I am aware, from first-hand experience, of the development lifecycle of a product. This knowledge has helped me immeasurably in understanding milestones and making sense of product schedules and objectives.
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