Technical Documentation through Twitter?

Here is a brave and exciting experimentation of compiling technical tips through Twitter’s vast global network…
(Excerpts)
Twitter is ubiquitous. People will read tweets because they’re short and punchy and because they go where we go. Rumour has it that, in contrast, people don’t read manuals. We’ve been trying a few different ways of using Twitter’s sweetness in and around our documentation. Our latest experiment is called “Tips via Twitter”. I’m interested to see how it will work out.

We’re encouraging people to tweet hints and tips about our products. What’s more, we publish a live Twitter stream on a page in the documentation. This is what it looks like:

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