What Are the Qualities of a Good Technical Writer?
Introduction
Qualities of a Good Technical Writer: Love of Technology
Qualities of a Good Technical Writer: Love of Writing
Qualities of a Good Technical Writer: Plain Writing
Problem Solving
Learning New Things
Every technical writer is well aware that “the more you learn, the better your writing becomes.”
As technical writers, we constantly need to be learning and developing our skills. Even technical writers who’ve been in the field for a long time probably aren’t experts at everything they write about. There’s always something new to learn, and as technical writers we should always be seeking out new information and ideas to improve our technical writing skills.
Technical writers need technical knowledge, industry knowledge, and technical writing knowledge:
1) Qualities of a Good Technical Writer: Technical Knowledge
Technical writers need to understand what they’re writing about. They must know the background of their subject and how it works so that they can explain it clearly to readers.
2) Qualities of a Good Technical Writer: Industry Knowledge
Technical writers must also be familiar with the industry their writing pertains to. They need to know the terminology and what is generally accepted within that industry.
3) Qualities of a Good Technical Writer: Technical Writing Skills
Technical writing is a specific genre with its own set of rules. A good technical writer must be familiar with these rules and how to apply them to technical writing situations.
Love of Order
Love of order, structure, and hierarchy. Allergy for ambiguity and disorder.
Listening Skills
Being a technical writer has its advantages. It can be exciting to jump into something new every day, and technical writers are afforded the opportunity to work in an environment where they constantly learn new things.
However, technical writing is more than just filling up technical manuals with information; it’s about listening to clients’ requirements, understanding the technicalities of the subject matter, and conveying that information to readers in a manner that is easy to understand.
How you present technical content has an impact on how easily it can be understood by technical users.
Computer skills are key when you’re in technical writing, but learning new ones is no longer an issue for technical writers because technical support employees are typically cross-trained in multiple areas.
What really sets technical writers apart is their ability to listen and understand client’s needs, translating that into clear and concise instructions for technical users.
A good technical writer has excellent listening skills to gather all the required information from clients and other technical staff.
Team Player
Appreciation of Others
Endless Curiosity
In order to be a good technical writer, one must have endless curiosity. This means that you must be inquisitive and always want to learn more. As a technical writer, you are responsible for conveying complex technical information in a way that is easy for others to understand. This requires being able to understand the technology yourself and then finding the best way to explain it to others.
In order to do this, you must be able to ask the right questions and have a desire to find the answers. You must also be willing to keep learning, even after you have obtained a certain level of knowledge. Technology is always evolving, so you must be prepared to continually update your understanding of it.
Insistence on Accuracy
In technical writing, the language is very important. Unless you were to use symbols instead of words for technical manuals, technical writers must be 100 percent accurate in their technical writing.
A technical writer should have an excellent vocabulary and command of grammar so that readers can understand technical information clearly from how it is written. Such qualities also make technical documentation more readable and concise. The technical writer’s job is to make sure that the reader understands the information, so if there are any inconsistencies in the language, it can lead to confusion on the part of the reader.
In addition, the content of the documents, i.e., the procedural steps, figure captions, table content, etc. must be accurate as well. No matter how well a document is written, if the information it shares is not accurate, then it’s worth nothing.
Conclusion
A technical writer must have a number of good qualities like the ability to learn new technical concepts, the ability to write plainly, and insistence on 100% accuracy both in language and in the document’s content.
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