Adobe TCS3 is here with new XML and Social Media features!

© 2011 Ugur Akinci I’m excited to hear that Adobe’s Technical Communication Suite 3 is introduced with exciting built-in DITA/XML and social media/networking features. I understand both FrameMaker 10 and Robohelp 9 are being shipped as we speak. Here is a great intro by Adobe Senior Product Evangelist RJ Jacquez. It looks like this version…

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How to Name Files in a Technical Documentation Project

© 2011 Ugur Akinci Naming files — it sounds like something easy to do, doesn’t it? But I know from experience: it can actually become a very complicated and tangled-up affair with productivity-killing consequences. The root of the problem lies in the fact that the name should make sense not only for the creator, the…

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7 Great Tips to Edit Your Own Document

It’s best to have a colleague or an outside reviewer to read and edit your technical or business documents. But sometimes you might now have that luxury and you may be all alone. So how should you edit your own stuff? I can only give you a few tips that worked for me in the…

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Correlation is not Causality – Cell Phone Towers & Babies

Correlation is not causation This means that just because two things happen at the same time, it doesn’t mean that one caused the other. Correlation does not imply causation is a phrase used in statistics and social sciences to emphasize that a correlation between two variables does not necessarily mean that one causes the other.…

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Rutger's University's "6-P Method" to Write Technical Case Studies

© 2010 Ugur Akinci The New York Times has published a very educational story about how Rutger University‘s technical writing program employs the “6-P Method” to create technical case studies. According to Peter Sorrell, an instructor at the business and technical writing program, the method consists of the following Ps: The Problem at stake, the…

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4 Reasons Why All Companies Should Have Terminology Management

What is Terminology Management? Terminology Management is a vital technical communication function for all corporations. Larger the corporation, more urgent is the need to have a standard catalog of terms and concepts used consistently across all levels of the organization. The goal of a terminology is to provide a set of terms that are well-defined,…

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