The Hidden High Cost of Cutting Down on Documentation
© 2010 Ugur Akinci When times are rough, one of the first things companies try to cut back on is documentation. Some managers believe that if they fire a few technical writers and skip on user and installation manuals the company would make more profit. The reality could be just the opposite. The company may…
Read MoreHow to Write and Punctuate Measurements Correctly
How to write measurements correctly is a hot topic for technical editors and I suspect will remain so for eternity. Ultimately, there is no absolutely correct and absolutely-wrong way of writing anything. I’ve seen so many different writing guidelines and style books recommending so many different principles that I cannot in all good conscience be…
Read MoreHow to Write a Documentation Plan
Documentation Plan is one of the key documents in technical writing. When starting off a technical communication project, either as a freelancer or a payroll employee, you’d better start with a Documentation Plan to avoid any unnecessary complications and headaches down the road. Here are the ideal stages of any documentation project: 1. Write the…
Read MoreTechnical Book Review – "The User Manual Manual"
© Ugur Akinci The User Manual Manual : How to Research, Write, Test, Edit & Produce a Software Manual by Michael Bremer (Untechnical Press Books for Writers Series, 1999, 314 pp) is a useful text book to learn not only the techniques of producing a software manual but becoming more aware of the “organizational ecology”…
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