Online Video Courses

How to Write a "Read Me" file

By Ugur Akinci | September 20, 2010

© Ugur Akinci A “Read Me” file is a part of almost every software product, whether it’s released on a CD (and marketed in a box) or downloaded from the Internet. It traditionally has the file name ReadMe.txt or Read_Me.txt and consists of an unformatted plain text file. The idea is to make sure it…

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How to Become a "Software Development Kit" (SDK) Technical Writer

By Ugur Akinci | September 17, 2010

© 2010 Ugur Akinci SDK (Software Development Kit) (a.k.a. “devkit”) writing is a highly specialized hi-tech niche within the technical communication field. The pay and the benefits are good but the entry threshold is high. This well-paying technical writing specialty is not for the beginner-level tech writers or those who do not have a good…

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Don't be just a Proposal Writer But a Proposal CONSULTANT who Writes Well

By Ugur Akinci | September 16, 2010

Many years ago I showed up at the door of an employer for a job interview, responding to an ad that said the company was looking for an experienced “writer.” One of the first questions the interviewer (who also happened to be a VP) asked me was how many words I could type in a…

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How to Write a Service Level Agreement (SLA)

By Ugur Akinci | September 15, 2010

A “Service Level Agreement” (SLA) is one of the dozens of document types created regularly by technical communicators, usually under the supervision of the corporate legal departments. An SLA is typically issued by a technology service company to regulate its business relationship with the customer, or end-user. Web-hosting companies and SAS (Software as a Service)…

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