Online Video Courses

How to Split, View and Edit Two Different Parts of Your Word Document in the Same Window

By Ugur Akinci | August 19, 2010

© Ugur Akinci Imagine you have footnotes at the bottom of a long MS Word page that would not fit into a single screen. How would you work in the first paragraph of that page while viewing the footnotes at the same time? Or, in general: how would you view separate parts of your document…

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Technical Book Review – “How to Write a Manual” by Elizabeth Slatkin

By Ugur Akinci | August 18, 2010

© Ugur Akinci How to Write a Manual by Elizabeth Slatkin (Ten Speed Press, 1991,120 pp) is the kind of perfect introductory book that a technical writing manager should buy and distribute to all her entry-level writers. Organized in a logical fashion, the book covers every obvious aspect of the document-writing process. It touches on…

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DITA – Bright Promise. Bumpy Ride.

By Ugur Akinci | August 17, 2010

© Ugur Akinci DITA (Darwin Information Typing Architecture) is an XML-based structured authoring platform that I’ve been studying for the last couple of years. Sarah O’Keefe and her colleagues at Scriptorium Publishing Services have been a reliable source in my struggle to understand the landscape of this “brave new frontier” looming over our technical communication…

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3 Standard Operating Procedures (SOP) Methods

By Ugur Akinci | August 17, 2010

A Standard Operating Procedure, or SOP for short, is documentation that provides step-by-step instructions on how to carry out a task. These are frequently used by all organizations, including small businesses and larger corporations, to ensure quality results with daily tasks. Creating Standard Operating Procedures (SOP) can seem like a daunting task, but it doesn’t…

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