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Technical Writing – What is DITA?

By Ugur Akinci | December 24, 2009

© Ugur Akinci DITA is an acronym which stands for Darwin Information Typing Architecture. It is a method of technical writing and publishing based on XML (Extensible Markup Language). Just like the web language HTML is based on tags like <title>, <p>, etc. XML is also based on tags some of which it shares with…

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Whitelisting – a Comprehensive List of Instructions

By Ugur Akinci | December 23, 2009

Most mail servers protect their users from spam by a robust firewall and spam filter.  That’s the good news. The bad news is, sometimes they do that too efficiently so that they end up blocking the email that you would like to receive as well. The solution is “whitelisting” such sources, that is, defining them…

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Transparency and Clarity: Hallmark of Modern Technical Communication

By Ugur Akinci | December 23, 2009

Transparency and clarity are two of the most important characteristics of modern technical communication. Most such communication is directed at end users and consumers who are more than ever demanding transparency and clarity in the information products that they consume. Disclosures of every kind are now a regular part of almost all forms of technical…

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MS Excel – How to Add Names and Addresses to a Searchable Database

By Ugur Akinci | December 6, 2009

© 2009 Ugur Akinci If you’d like to create a searchable address database in MS Excel, the best way to do it is to assign a separate column to every data component with which you’d like to sort or search your database. For example, here is a good example of how to do it: In…

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