Online Video Courses

An Interview About Technical Writing

By Ugur Akinci | October 10, 2009

(Excerpts from an excellent interview by Tom Johnson) How did you make the career transition from academia and teaching to technical writing? I taught basic writing courses to university students at The American University in Cairo for a couple of years. I also taught composition as a graduate student at Columbia for two years. Teaching…

Read More

How Reliable is Your “Reference Data”?

By Ugur Akinci | September 28, 2009

Before the Crisis of 2008 hit, main mortgage brokers on the Wall Street were confident of the way they were running their business. Their software programs were written by crackerjack developers from top Ivy League schools. When they fed their sub-prime lending numbers into these programs, the result was “positive.” After a year of monitoring,…

Read More
Quality Control Plan

How to Write a Quality Control Plan (QCP) — Part 1

By Ugur Akinci | September 24, 2009

Introduction Quality Control Plan (QCP) is an important document for those hoping to secure a U.S. government contract. A quality control plan is a document that ensures the safety and accuracy of a product. Quality control plans can be applied to any type of project, from building houses to developing new software. A quality control…

Read More

FrameMaker Tip: How to Copy Formats Between Chapters of a Book

By Ugur Akinci | September 22, 2009

© 2009 Ugur Akinci Imagine you have a FrameMaker Book with 50 chapters. Just before you generate a PDF and distribute it to the client, your client (or manager) showed up with a last-minute demand: you have to change all the Document Title, Part Number and Release Date information in the FOOTER. And you have…

Read More