How to Write a Consumer Complaint Letter
When writing a letter to complain about a consumer product (or service), pay attention to the following points: 1] Control your anger. Never write in an aggressive, sarcastic, and libelous/insulting manner. Don’t forget: the person reading your letter may have nothing to do with the product or service in question. Yet he or she may…
Read MoreHow to Define Information Granularity in Technical Writing
Defining granularity, that is, how granular information topics should be is a perennial dilemma in technical writing. A dilemma is a situation in which a difficult choice has to be made between two equally undesirable alternatives. The movie “Sophie’s Choice” (1982) depicts how dramatic and terrible such dilemmas can get. Thankfully, the similar granularity dilemmas…
Read MoreResume Cliches to Avoid
© Ugur Akinci When writing a resume either stay away from cliche phrases or explain exactly what you mean by them. Cliche expressions used at face value, without any further details, will fail to impress your potential employer. Without any details, your resume will not stand out among the competition and will be DOA (Dead On…
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