What's the Difference Between Copy and Technical Writing?

© Ugur Akinci There are four different goals of writing, depending on the writer and the assignment in question. Writers try to 1) sell 2) teach 3) move emotionally, or 4) administer others. And these goals give rise to the following four types of writing: 1) Copy writing (sell) 2) Technical writing (teach) 3) Fiction/Creative…

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The Proper Way to Use "Only" in Your Technical Documents

In a technical document, the meaning of a sentence shifts considerably and sometimes dramatically depending on where the technical writer places the qualifier “only”. Use “only” right next to the word that it qualifies. EXAMPLE 1: 1) “The engineers only wanted to test the engine on a Saturday,” is different in meaning than 2) “The…

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International Audience

How to Write for an International Audience

Introduction Writing for an international audience is a task that many technical and business writers face every day. You’d better have a firm grip on the contemporary American slang if you are a screenwriter drafting the sequel to “Easy Rider.” But if you are a technical or business writer, get into the habit of writing…

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Software Documentation – Special Meaning of "Business" in Software Design

Did you know that for software developers the word “business” (as in “business requirements,” “business layer,” or “business specs”) has a meaning totally different than its regular everyday connotation? For a software engineer, a “business layer” has nothing to do with selling goods and services and making money or running a real business; but everything…

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How to Write Like an "Insider"

It’s a common writing mistake – a head-on and high-handed criticism which leaves the “insiders” with the impression that “this writer has no idea what’s going on in here…” Imagine you’re the head of security at the Fortune-100 ABC corporation. You have worked for the last 15 years for this same company, developing many of…

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Technical Writing – 3 Golden Rules of Indexing

Introduction Indexing is the process of compiling and sorting all the pages of a book, magazine or periodical. The indexer is responsible for creating an alphabetical list of all the topics covered in the text. The reader can then use it to find specific information in the text more easily by looking up words that…

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How to Create a Cross-Reference in FrameMaker

Introduction A cross-reference is often used in technical and scientific publications to indicate related information. The purpose of cross-referencing is to help the reader find related information in the document. The following are some examples of how cross-references can be used in a document: A) To provide information about an author or article that is…

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